Privacy & Cookie Policy
This policy describes how the website www.esplorando.ai is managed regarding the processing of personal data of users who consult it and interact with its web services. This notice is provided pursuant to Arts. 13 and 14 of Regulation (EU) 2016/679 (GDPR) by Dante AI S.r.l., with registered office at Via Bocchetto, 6, 20123 Milano, Italy, VAT No. 03341790594, email dante[at]esplorando.ai (hereinafter "Data Controller").
Changes and updates will be effective as soon as they are published on the website. In case of non-acceptance of the changes made to the Privacy Policy, the Data Subject shall stop using this website and may ask the Data Controller to delete his/her Personal Data.
1. Types of Data Processed
a) Navigation Data: The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols (e.g., IP addresses, URI/URL addresses, time of the request, method used to submit the request to the server, etc.).
b) Data Voluntarily Provided by the User:
- Contact and Support: The optional, explicit, and voluntary sending of messages to the Data Controller's contact addresses, or the filling out of contact/support forms, entails the acquisition of the sender's email address, necessary to respond to requests.
- Newsletter and Marketing: Entering your email address in the specific field to subscribe to the newsletter or to receive updates about the App.
2. Purpose and Legal Basis of Processing
Data will be processed for the following purposes:
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Responding to requests for information, assistance, or complaints:
- Purpose: To manage requests sent by the user via the website.
- Legal Basis: Performance of a contract or pre-contractual measures taken at the request of the data subject.
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Sending Newsletters and Commercial Communications:
- Purpose: To send news, updates on Esplorando App features, promotional initiatives, and commercial offers.
- Legal Basis: Explicit consent of the data subject.
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Surveys and Quality Improvement:
- Purpose: To send questionnaires to evaluate the experience or collect feedback to improve services.
- Legal Basis: Legitimate interest of the Data Controller or Consent.
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Security and Maintenance:
- Purpose: To guarantee the correct functioning of the site and prevent fraudulent activities.
- Legal Basis: Legitimate interest of the Data Controller.
3. Recipients of Data
Personal data may be communicated to:
- Subjects acting as Data Processors, such as: hosting service providers, email/newsletter platform providers (e.g., Loops), IT consultants.
- Competent authorities, where required by law.
4. Retention Period
- Navigation Data: Deleted immediately after processing (unless required for crime investigation).
- Contact/Support Data: Stored for the time necessary to fulfill the request and subsequently archived for the period required by law.
- Marketing/Newsletter: Stored until the user revokes consent (via the "unsubscribe" link present in every email).
5. Rights of the Data Subject
The user may exercise the rights provided by Arts. 15-22 of the GDPR (access, rectification, erasure, restriction, portability, objection) at any time by sending an email to dante@esplorando.ai.
6. Cookie Policy
This website uses cookies and similar technologies to ensure the proper functioning of procedures and improve the user experience.
What are cookies? Cookies are short text fragments that allow the web server to store information on the client (the browser) to be reused during the same visit to the site or later.
Types of Cookies Used:
- Technical Cookies (Necessary): Essential for the correct functioning of the site. Consent is not required.
- Analytical Cookies: Used to collect information in aggregate and anonymous form on the number of users and visits.
- Profiling and Marketing Cookies (Third Party): Used to track user navigation and send targeted communications (e.g., Facebook Pixel). Installed only with the user's prior consent.
Managing Preferences: Upon first access, a banner allows the user to choose which cookies to accept. The user can change their preferences at any time.