Last Updated: December 2, 2025

Website privacy and cookie policy

Website privacy and cookie policy

This policy describes how the website www.esplorando.ai is managed regarding the processing of personal data of users who consult it and interact with its web services. This notice is provided pursuant to Arts. 13 and 14 of Regulation (EU) 2016/679 (GDPR) by Dante AI S.r.l., with registered office at Via Manzoni, 36, 04100 Latina, Italy, VAT No. 03341790594, email dante@esplorando.ai (hereinafter "Data Controller").

⚠️ Please Note: This policy applies exclusively to the website. For data processing related to the use of the "Esplorando" App, please refer to the specific Privacy Policy available within the App itself.

1. Types of Data Processed

a) Navigation Data The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols (e.g., IP addresses, URI/URL addresses, time of the request, method used to submit the request to the server, size of the file obtained in response, etc.).

b) Data Voluntarily Provided by the User

  • Contact and Support: The optional, explicit, and voluntary sending of messages to the Data Controller's contact addresses, or the filling out of contact/support forms, entails the acquisition of the sender's email address, necessary to respond to requests, as well as any other personal data included in the communication.

Newsletter and Marketing: Entering your email address in the specific field to subscribe to the newsletter or to receive updates about the App.

2. Purpose and Legal Basis of Processing

Data will be processed for the following purposes:

  1. Responding to requests for information, assistance, or complaints:

    • Purpose: To manage requests sent by the user via the website.

    • Legal Basis: Performance of a contract or pre-contractual measures taken at the request of the data subject.

  2. Sending Newsletters and Commercial Communications:

    • Purpose: To send news, updates on Esplorando App features, promotional initiatives, and commercial offers.

    • Legal Basis: Explicit consent of the data subject.

  3. Surveys and Quality Improvement:

    • Purpose: To send questionnaires to evaluate the experience or collect feedback to improve services.

    • Legal Basis: Legitimate interest of the Data Controller or Consent.

  4. Security and Maintenance:

    • Purpose: To guarantee the correct functioning of the site and prevent fraudulent activities.

    • Legal Basis: Legitimate interest of the Data Controller.

3. Recipients of Data

The website and databases are hosted on servers located within the European Union. However, some third-party services (e.g., newsletter providers or analytics) might involve the transfer of data to the USA. In such cases, the transfer will take place based on the Data Privacy Framework (if the provider is certified) or Standard Contractual Clauses (SCCs) approved by the European Commission.

4. Retention Period

  • Navigation Data: Deleted immediately after processing (unless required for crime investigation).

  • Contact/Support: Stored for the time necessary to fulfill the request and subsequently archived for the period required by law.

  • Marketing/Newsletter: Stored until the user revokes consent (via the "unsubscribe" link present in every email).

5. COOKIE POLICY

This website uses cookies and similar technologies to ensure the proper functioning of procedures and improve the user experience.

What are cookies? Cookies are short text fragments that allow the web server to store information on the client (the browser) to be reused during the same visit to the site (session cookies) or later, even days later (persistent cookies).

Types of Cookies Used

  1. Technical Cookies (Necessary): Essential for the correct functioning of the site (e.g., login management, security). Consent is not required for these cookies.

  2. Analytical Cookies: Used to collect information, in aggregate and anonymous form, on the number of users and how they visit the site. These are equated to technical cookies if anonymized.

  3. Profiling and Marketing Cookies (Third Party): Used to track user navigation on the web and create profiles on their tastes, habits, choices, etc. These cookies allow advertising messages to be transmitted to the user's terminal in line with preferences already manifested (e.g., Facebook Pixel for App retargeting). These cookies are installed only with the user's prior consent.

Managing Preferences (Cookie Banner) Upon first access, a banner allows the user to choose which cookies to accept. The user can change their preferences at any time via the specific function in the footer of the site or through browser settings.

Third-Party Services The site may include links or plugins to social networks (Facebook, Instagram, LinkedIn) or external services. Interaction with these sites is governed by their respective privacy and cookie policies.

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